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LEGAL

Privacy Policy

Effective September 12, 2026 · Version 2026-10-10 (updated October 10, 2026) · Creating In AI LLC d/b/a AI Artists' Media

This policy explains how Creating In AI LLC, doing business as AI Artists' Media, collects, uses, shares and protects personal information when you use aiartists.media and our related services (the “Service”), and the rights you have over it. It applies wherever you live, and we extend the rights in Section 11 to every user.

1. Who we are

Creating In AI LLC (“AIAM,” “we,” “us”) is the controller of your personal information under the EU and UK General Data Protection Regulations, and the business responsible for it under California and other U.S. state privacy laws.

Creating In AI LLC d/b/a AI Artists' Media
Registered address (for legal notices): 6650 Rivers Ave., Ste 100, Charleston, SC 29406, United States
Email: privacy@aiartists.media

2. Notice at collection (summary)

  • What we collect: identifiers and contact details, professional and portfolio information, account and security records, the content you submit, and (for Roster and Signed artists) engagement and payout records. If we contact your business about our services, the business details you or your company published. Section 3 has the full list.
  • Why: to review applications, run the marketplace, productions and your account, keep the Service secure, and meet legal obligations. See Section 4.
  • Never used for anyone’s marketing. We don’t give personal information to anyone for their marketing or sales purposes, and we don’t use it for targeted advertising.
  • No third-party trackers. No analytics, advertising pixels or third-party cookies. We use a few first-party cookies and browser storage the site needs, note which tagged link brought you here, and record whether our own business emails are opened and their links followed. See Section 7.
  • How long: only as long as needed, with fixed periods for each category in Section 8.
  • Your rights: access, correction, deletion, portability and more, for everyone. See Sections 11 and 12.

3. What we collect

WhenWhat we collectSource
You apply as an artistName, email, phone, location; a password, stored only as a one-way hash; your lane, specialties, AI tools, experience, availability and rate expectations; portfolio, reel, LinkedIn and website links and the work samples you list; your bio, reasons for applying and how you heard about us; your provenance and clearance confirmations; and the date and version of the Terms and Privacy Policy you accepted.You
We review your applicationReviewers’ notes, ratings of your portfolio pieces, tags and shortlist status.AIAM staff
You are a Roster or Signed artistYour published profile (name, headline, bio, reel, avatar, lane); tier, commission rate and Featured status; briefs shown or assigned to you and your responses; our internal notes; answers to your security questions, stored only as one-way hashes; for each Assignment you accept, the deal memo as it was shown to you, the version of the Studio Engagement Terms, when you accepted and a fingerprint of the memo; your fees and payouts, and any re-licensing shares and their payment; and, once payouts are live, the identifier of your Stripe account (Stripe, not us, holds your bank and tax details).You, AIAM staff, Stripe
You commission a productionName, company, email, phone, industry and our notes; a login, if we give you one to review work; and for each Project Order, the order as it was shown, the version of the Client Studio Agreement accepted, when, the email of the person who accepted or signed it, and a fingerprint of the order.You, AIAM staff
You post a briefContact name, email, company and website; the brief, budget band, timeline, distribution plan, chain of title, whether it involves a real person’s likeness, delivery spec and NDA request; our triage notes.You, AIAM staff
You work on a productionProject messages, files, comments, approvals, scripts, storyboards, prompts and generation records. For a performer cast in a production: name, contact details, agency, likeness releases and, only with that person’s written consent, voice recordings or voice models.You, other project members, performers and their representatives
You contact usName, email, optional phone and organization, topic, subject and message.You
You sign inSession records (a random session ID, IP address, browser user agent, sign-in and last-seen times); password-reset and email-change tokens, stored only as hashes; last sign-in time.Your browser or device
We notify youThe notifications we send you and when each was emailed.The Service
You use the AI terminalThe question you type, sent to AI providers to answer it and not stored by us.You
You use the terminal or contact formYour IP address, held in server memory for no more than a few minutes to limit abuse, and never written to our database.Your device
Any visitTechnical request data (such as IP address, page requested and time) logged by our hosting provider for security and operations, kept for a short period.Your device
We contact you or your business about our servicesYour name, role and the business email address you or your company published; your company, its website and the country it is based in; the public news, releases or posts that prompted us to write, with their links; the emails we send you and any replies; whether our emails were opened and whether their links were followed (see Section 7); and your opt-out, if you give one.Public websites, business profiles and news; you
You arrive from a tagged or referral linkThe campaign tags or referral code in the link and the first page you landed on, saved with a brief, message or application you then send (see Section 7).Your browser
You join the interest list before launchEmail; whether you are an artist or a client; an optional reel/portfolio link or company; how you found us (a tagged or referral link, if any). See Section 16.You

What we don’t collect

We do not ask for government ID numbers, precise geolocation, health information, racial or ethnic origin, religious or philosophical beliefs, union membership, sexual orientation, or financial account numbers. Please don’t put them in free-text fields. We do not use voice, face or any other biometric data to identify anyone.

Information about other people

If you give us information about someone else, such as a performer in your portfolio or a crew member on a production, you confirm you are allowed to share it. When we collect a performer’s details from a production team, we tell that performer what we hold when we first contact them.

Features we may add

We don’t do all of these today. Each is something businesses like ours commonly do, so this policy covers it before we start, and the controls described apply from the first day we do. Where the law requires your consent first, we will ask for it at that time.

If we addWhat we would collectYour controls
Newsletters and marketing emailEmail, name, what you signed up for, and whether our emails are opened and their links followedOpt-in where the law requires it; an unsubscribe link in every email
Text messages (SMS/MMS) and phone callsMobile number, the messages and calls, and records of your consent; with notice, call recordings and transcriptsOnly with your express consent. Reply STOP to end texts, HELP for help. Message and data rates may apply
An AI assistant by phone, chat or emailWhat you say or type, transcripts and summaries, used to answer you and pass details to our teamWe tell you when you are dealing with an AI; please don’t share sensitive information
Website analyticsPages visited, the site you came from, approximate location from your IP address (country or region), device and browser typePrivacy-friendly tools where we can; consent first where the law requires it
Sign-in with Google, Apple, LinkedIn or similarYour name, email and profile picture from that service, as you authoriseYou choose what to connect, and can disconnect at any time
Scheduling, video calls, webinars, livestreams and eventsName, email, the time you book and anything you tell us; recordings, chat and images where a session is recorded or streamedWe say when a session is recorded or streamed
Surveys, reviews, testimonials and case studiesYour answers and feedback; with your permission, your name, title, image and wordsPublished only with your permission; ask us to remove it at any time
Contests, open calls, festivals and awardsEntry details and submitted work; for winners, what we need to deliver prizes and announce resultsThe rules for each one say how entries are used
Referral, affiliate and partner programsWho referred whom, referral links and codes, and the rewards or commissions owedThe program terms say how rewards work
Purchases, subscriptions and digital productsOrder details and billing or shipping address. Card details go to our payment processor, never to usOrder history on request
Customer support, live chat and help deskYour messages and support historyAsk us for a copy or deletion
Business contact data and enrichmentBusiness contact details from data providers, professional networks and public sources, to reach the right person at a companyOpt out at any time; an opt-out is never contacted again
Identity, tax and payout checksIdentity and tax information needed to pay you, collected by our payment processor under its own policyOnly when you are paid
Security and abuse preventionDevice and network signals checked by tools such as CAPTCHAs and bot protectionUsed only to keep the Service safe
Error monitoring and performance toolsTechnical details of errors and page speed, which can include IP address and browser typeUsed only to fix and improve the Service
Mobile apps, browser extensions and push notificationsDevice type, app version, a notification token and crash reportsNotifications only if you allow them
Community features: forums, comments, messagingWhat you post or send, and who you send it toPublic posts are visible to others; you can delete your posts

Whatever we add, we will never give your personal information to anyone for their marketing or sales purposes, use your personal information or content to train AI models (Section 5), use biometric data to identify anyone, or make decisions with legal or similarly significant effects by automated means alone.

4. How we use it, and our legal bases

If you are in the EU, EEA, UK or Switzerland, the law requires a legal basis for each use. For everyone, this is the complete list of what we use personal information for.

PurposeLegal basis (GDPR / UK GDPR)
Reviewing applications and deciding whether to list or sign youSteps taken at your request before entering a contract (Art. 6(1)(b)); our legitimate interest in curating the roster (Art. 6(1)(f))
Running your account and profile, the marketplace and productions; matching briefs; payments and payoutsPerformance of a contract (Art. 6(1)(b))
Account security, fraud and abuse prevention, rate limitingLegitimate interests (Art. 6(1)(f)); legal obligation (Art. 6(1)(c))
Service, account and engagement emailsPerformance of a contract; legitimate interests
Marketing emails, if you opt inConsent (Art. 6(1)(a)), which you can withdraw at any time
Tax, accounting and legal compliance; responding to lawful requestsLegal obligation (Art. 6(1)(c))
Establishing, exercising or defending legal claims; enforcing our TermsLegitimate interests (Art. 6(1)(f))
Using a performer’s voice or likeness in a productionExplicit written consent (Art. 6(1)(a), and Art. 9(2)(a) where it is special-category data) and contract
Maintaining and improving the ServiceLegitimate interests (Art. 6(1)(f))
Website analytics and measuring our marketing, if we add themConsent where something is stored on or read from your device and the law requires it; otherwise legitimate interests (Art. 6(1)(f))
Text messages and marketing calls, if we add themConsent (Art. 6(1)(a)), which you can withdraw at any time
Recording calls, webinars and events; AI assistantsLegitimate interests (Art. 6(1)(f)), with notice; consent where the law requires it, such as all-party consent to record a call
Publishing testimonials, case studies, your name or imageConsent (Art. 6(1)(a))
Contests, referral and affiliate programs, purchases and subscriptionsPerformance of a contract (Art. 6(1)(b))
Contacting businesses and their published business contacts about our services, and measuring whether those emails are opened and their links followedLegitimate interests (Art. 6(1)(f)) in offering our services to businesses. You can opt out at any time with the link in every email, by replying “no”, or by contacting us; we then never contact you again. We do not send these emails to addresses in the EU, EEA, UK, Switzerland or Canada.

Where we rely on legitimate interests, we have weighed them against your rights, and you can object (Section 11). The information marked as required on our forms is needed to review an application or provide the Service; without it we cannot do so. Everything else is optional.

No automated decisions

Every decision about an application, tier, brief or account is made by a person. We do not make decisions based solely on automated processing that have legal or similarly significant effects, and we do not profile you for advertising.

5. AI and your data

  • No training on you. We do not use your personal information or your content to train AI models, and we do not sell or license it to anyone who would.
  • The AI terminal. The terminal on our home page is an automated AI assistant. What you type is sent to OpenRouter, Inc. (United States), which routes it to a third-party AI model provider to generate the answer. Those providers may be located outside the United States and may retain inputs under their own policies, and depending on the model may use them to improve their services. We do not store your question or link it to your account. Please don’t type personal or confidential information into it.
  • Production tools. When a production uses third-party AI generation tools, the prompts and reference material for that project, which may include the likeness of a performer who has consented, are processed by those tools under that project’s agreements.

6. Who we share it with

Service providers

These companies process personal information on our behalf, under contracts that restrict them to providing their service to us. We list them by what they do, with the ones we use today:

What they doWho we use todayWhere
Hosting, computing, request logs, databases and file storageVercel Inc.; Neon; Cloudflare, Inc.United States (global network)
Sending and receiving email, including newslettersOur email hosting providerUnited States
Payments, payouts, invoicing and taxStripe, Inc., once enabledUnited States
AI services: the AI terminal, drafting and sorting our business emails, and production toolsOpenRouter, Inc. and the AI model providers it routes to; Groq, Inc.; Google LLC (Gemini API); AI generation tools chosen for a production. For our business emails they receive company names and public news; a reply someone sends us goes, with contact details removed, only to a provider whose terms bar it from training on what it receives. Never an email address or phone numberUnited States and other countries
Automation and developer toolsGitHub, Inc. (runs our scheduled business-outreach jobs)United States
Reading public web pagesJina AI (finds contact details businesses publish)United States and Germany
Scheduling and meetingsCalendly, when you book a call with usUnited States
Phone, text messaging and voice assistantsNone today (Section 3, “Features we may add”)Varies by provider
Analytics, security, error monitoring, customer support and CRMNone today (Section 3)Varies by provider

We add and change providers within these categories as our tools change. That is not a change to this policy; the current list of named providers is available on request.

Text messaging

If we text you, it is because you gave us your mobile number and agreed to receive texts from us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are excluded from every category of sharing in this policy and are never shared with third parties, other than the providers that deliver our messages. Reply STOP to opt out or HELP for help. Message frequency varies, and message and data rates may apply.

Other people, when the Service requires it

  • Visitors and buyers see the profile you publish. Nothing from an application is public.
  • Artists see approved briefs, without the buyer’s name, email or website. Members of a production see each other’s names, messages and files for that project.
  • Our lawyers, accountants and insurers, and a licensed agency partner where a Signed Artist’s engagement is procured through one.
  • Anyone we are required to disclose to by law, or where disclosure is necessary to protect the rights, property or safety of our users, the public or AIAM.
  • A buyer or successor if our business is sold, merged or reorganized, under this policy.
  • Anyone else, only with your direction or consent.

We never give personal information to anyone for their marketing or sales purposes, and we don’t use it for targeted advertising. The providers above handle it only to do work for us.

7. Cookies and tracking

NamePurposeLastsType
aiam_sessionKeeps you signed in and protects your account12 hoursStrictly necessary, first-party, not readable by scripts
aiam_signed_inTells the page to show your account link instead of “Sign in”; holds only the value 1, never who you are12 hoursStrictly necessary, first-party
aiam_inviteLet an invited guest through the private preview before launch30 daysStrictly necessary, first-party
Page-editing flag (session storage)Remembers that a staff member switched on page editingUntil the tab closesStrictly necessary, staff only
aiam_music, aiam_music_level (local storage)Remembers whether you turned the site music off, and its volumeUntil you clear itPreference you set, first-party
Interest-list flag (local storage)Remembers that you already joined the interest list, so the form says soUntil you clear itPreference, first-party
aiam_attribution (session storage)Notes the campaign tags or referral code of the link that brought you here, so a brief, message or application you send is credited to it. Not stored if your browser sends Global Privacy Control or your device is set to a European time zoneUntil the tab closesFirst-party, never shared

That is all. We use no analytics, advertising pixels, social-media trackers or third-party cookies, and we do not track you across other websites. Nothing above is used for advertising or shared with anyone, so we don’t show a cookie banner; if that ever changes, we will ask for your consent first where the law requires it.

Our business emails

When we email a business about our services, the email contains a small image that tells us when it is opened, and each link carries a code that tells us when it is followed. We record only that, and when, against that one email: no IP address, device details or location. Automatic opens by mail security systems and Apple Mail are counted separately and not treated as you reading it. To avoid open tracking, view our emails with images turned off; link tracking is skipped if your browser sends Global Privacy Control. Or opt out, and we will never email you again.

If we add analytics

We may add tools that measure how the site is used. Before any non-essential cookie or similar technology is placed on your device, we will ask for your consent where the law requires it (including in the EU, EEA, UK and Switzerland). We keep the table above up to date; adding or removing a cookie within the categories described here is not a change to this policy.

Because we do no cross-site tracking, a browser “Do Not Track” signal has nothing to switch off. We treat a Global Privacy Control (GPC) signal as a valid request to opt out of any sale or sharing of your personal information.

8. How long we keep it

InformationHow long
Active account and published profileWhile your account is open; deleted or anonymized within 30 days after you close it, except as below
Rejected applications, and the login created with them24 months after the decision, so a re-application can be considered in context; then deleted
Session records and one-time tokens30 days after they expire (sessions expire after 12 hours)
Contact messages24 months after our last reply
Briefs that were declined, closed or never matched24 months after the last update
Contracts, project, payment and tax records7 years after the engagement ends, as tax and accounting law requires
Requests you make about your data, and how we answered them24 months after we close the request, so we can show it was handled; then deleted. Kept even if we deleted your account in answer to it
Consents, likeness releases and legal noticesFor as long as the use they cover continues, plus the period in which a claim about it could be brought
Voice models or other biometric data of a consenting performerDestroyed when the purpose is satisfied or within 3 years of the performer’s last interaction with us, whichever comes first
Hosting logsA short period set by our hosting provider
Database backupsDeleted data can remain in backups until they roll off, within 30 days
Consent to texts or callsFor as long as we text or call you, plus 5 years, so we can show you agreed
Recordings and transcripts of calls, webinars, events and AI-assistant conversationsUp to 12 months, unless needed for a production, a legal claim, or published with your permission
Website analytics, if we add themUp to 26 months; after that only in aggregate or de-identified form
Testimonials and case studies you approvedUntil you withdraw your permission
Business-outreach contacts who never replied12 months after we added them; then deleted
Opt-outs from our business emailsKept for good, as a one-way fingerprint of the address only, so we never contact you again
Interest-list signups (Section 16)Until you unsubscribe, or 12 months after launch, whichever comes first

We keep information longer only where the law requires it or where we need it for an active legal claim, and then only for that purpose.

9. Security

We protect personal information with measures appropriate to the risk, including encryption in transit (TLS) and at rest by our providers; passwords and security answers stored only as bcrypt hashes and one-time tokens as SHA-256 hashes; sessions that expire every 12 hours, are limited to three devices and can be revoked server-side; and access restricted by role. No system is completely secure. If a breach affects your personal information, we will notify you and the relevant authorities as the law requires, including within 72 hours to a supervisory authority where the GDPR applies.

10. International transfers

We are based in the United States, and your information is stored and processed primarily there. Some providers, such as AI model providers used by the terminal, may process it in other countries. When personal information from the EU, EEA, UK or Switzerland is transferred to a country without an adequacy decision, we rely on safeguards our providers offer, such as the European Commission’s Standard Contractual Clauses (with the UK Addendum) or certification under the EU-U.S. Data Privacy Framework and its UK and Swiss extensions. You can ask us for details of the safeguard that applies.

11. Your rights

For everyone

Wherever you live, you can ask us to: tell you what personal information we hold about you and give you a copy; correct it; delete it; give it to you in a portable format; and stop or restrict a use you object to. You can withdraw any consent at any time, which does not affect what we did before. We will not discriminate against you, or charge you more, for using these rights.

EU, EEA, UK and Switzerland

You have the rights of access, rectification, erasure, restriction, data portability and objection under Articles 15 to 21 of the GDPR (and the UK GDPR and Swiss law), and you can lodge a complaint with the data-protection authority where you live or work, or where you believe a breach occurred. In the UK, that is the Information Commissioner’s Office. We would appreciate the chance to address your concern first.

United States

Residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia and other states with consumer privacy laws have specific rights to know, access, correct, delete and port their information; to opt out of its sale, its use for targeted advertising, and profiling (none of which we do); to limit the use of sensitive information; and to appeal our decision. We honor these rights for residents of every state. Sections 13 and 14 have the state-specific details.

12. How to exercise your rights

  • Send a request to privacy@aiartists.media with the subject “Privacy request,” saying what you would like us to do. If you have an account, you can instead use Request my data or Close my account on your account page, where you can also update most profile details yourself.
  • Verification. We confirm your identity before acting, usually by confirming control of the email on your account, and for Roster and Signed artists we may also ask your security questions. A request made from your account page while you are signed in is already verified. We only use what you give us for verification to verify you.
  • Authorized agents. Someone can make a request for you with your signed permission. We may still ask you to verify your identity directly.
  • Timing. We acknowledge requests within 10 business days and respond within 45 days (or within one month where the GDPR applies). If we need longer, we will tell you why, up to the further period the law allows. Requests are free unless they are manifestly unfounded or excessive.
  • If we can’t fully agree. We will explain why, for example because the law requires us to keep a record. You can appeal by replying with the subject “Appeal” within 60 days. Someone not involved in the original decision will respond within 45 days. If you are still unhappy, you can contact your state Attorney General or your data-protection authority.

13. California (CCPA/CPRA) disclosures

In the past 12 months we have collected the following categories of personal information, as defined by the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”). For each, the sources are described in Section 3, the purposes in Section 4, and how long we keep it in Section 8. We have disclosed each category for a business purpose only to the recipients described, and we have not sold or shared any of them.

CCPA categoryExamplesDisclosed to
IdentifiersName, email, phone, IP address, account and session IDsService providers; other users as described in Section 6
Customer records (Cal. Civ. Code §1798.80(e))Name, phone, location, Stripe account identifierService providers; professional advisers
Professional or employment-related informationPortfolio, experience, specialties, rates, reviewer ratings and notesService providers; buyers (published profile only)
Commercial informationEngagements, briefs, commissions and paymentsService providers; professional advisers
Internet or other electronic network activitySession records, user agent, sign-in times; whether our business emails were opened and their links followed; the tagged link that brought you to the siteService providers
Audio, electronic, visual or similar informationReels, portfolio media, avatars; consenting performers’ voice recordings and likenessService providers; other users as described in Section 6
InferencesReviewers’ assessments of your workNot disclosed outside AIAM
Sensitive personal informationAccount log-in with password or security answersService providers (hosting and database) only

This table lists what we have actually collected in the past 12 months. If we start a feature described in Section 3 (“Features we may add”) that collects another category, we will add it here.

Your California rights

You have the right to know what personal information we collect, use and disclose; to access, delete and correct it; to opt out of its sale or sharing; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. We use sensitive personal information only to authenticate you and secure your account, purposes the CCPA permits without offering a right to limit. We do not sell or share personal information, including of consumers under 16, so we do not offer a “Do Not Sell or Share” link. We offer no financial incentives for personal information. Use Section 12 to make a request, including through an authorized agent.

Shine the Light and minors

We do not disclose personal information to third parties for their direct marketing purposes (Cal. Civ. Code §1798.83). The Service is not available to anyone under 18, so California’s content-removal right for minors (Bus. & Prof. Code §22581) does not arise.

14. Other U.S. state disclosures

  • Sale, targeted advertising and profiling. We do not sell personal data, process it for targeted advertising, or profile consumers in furtherance of decisions with legal or similarly significant effects, as those terms are defined in the Colorado, Connecticut, Virginia and similar state laws.
  • Sensitive data. We do not process sensitive data as those laws define it, except a consenting performer’s voice or likeness where it qualifies, and then only with their express consent.
  • Specific third parties. Where your state law gives you the right (for example Delaware, Maryland, Minnesota or Oregon), you can ask for a list of the specific third parties we have disclosed your personal data to.
  • Nevada. We do not sell covered information as defined by Nevada law. You may still send an opt-out request to privacy@aiartists.media.
  • Appeals are described in Section 12.

15. Children

The Service is for adults. You must be 18 or older to apply or hold an account, and the Service is not directed to children under 13. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact privacy@aiartists.media and we will delete it.

16. Launch and interest list

Before aiartists.media launched publicly, and for anyone who joins our interest list at any time afterward, we collect: your email address; whether you are an artist or a client; the optional reel/portfolio link or company you give us; and, if you followed a tagged or referral link to get here, how you found us. We use it only to email you when AIAM launches, and about the Founding Roster open call or the Studio Desk — whichever list you joined.

Legal basis: your consent, given when you join the list. You can withdraw it at any time.

Retention: we keep your interest-list entry until you unsubscribe, or for 12 months after launch, whichever comes first.

Every email we send from the interest list includes an unsubscribe link, and, as required by the U.S. CAN-SPAM Act, our postal address: 6650 Rivers Ave., Ste 100, Charleston, SC 29406, United States.

17. Changes to this policy

We keep this policy current as our services change. The version and effective date are shown at the top of this page, and earlier versions are available on request. This policy already covers the features we may add (Section 3) and the kinds of providers we use (Section 6): starting one of those features, or changing providers within a category, is not a change to this policy, though we keep its details up to date. If we make a material change, meaning we would use personal information in a way this policy doesn’t describe and that significantly affects you, we will tell account holders by email or on the Service before it takes effect, and ask for your consent where the law requires it. This policy is a notice of how we handle information, not part of our Terms, so you never need to accept it again when it changes: the current version is always the one on this page.

18. Contact

For privacy questions or requests:

Creating In AI LLC d/b/a AI Artists' Media
Registered address (for legal notices): 6650 Rivers Ave., Ste 100, Charleston, SC 29406, United States
Email: privacy@aiartists.media