LEGAL
Privacy Policy
Effective September 12, 2026 · Version 2026-10-10 (updated October 10, 2026) · Creating In AI LLC d/b/a AI Artists' Media
This policy explains how Creating In AI LLC, doing business as AI Artists' Media, collects, uses, shares and protects personal information when you use aiartists.media and our related services (the “Service”), and the rights you have over it. It applies wherever you live, and we extend the rights in Section 11 to every user.
1. Who we are
Creating In AI LLC (“AIAM,” “we,” “us”) is the controller of your personal information under the EU and UK General Data Protection Regulations, and the business responsible for it under California and other U.S. state privacy laws.
Creating In AI LLC d/b/a AI Artists' MediaRegistered address (for legal notices): 6650 Rivers Ave., Ste 100, Charleston, SC 29406, United States
Email: privacy@aiartists.media
2. Notice at collection (summary)
- What we collect: identifiers and contact details, professional and portfolio information, account and security records, the content you submit, and (for Roster and Signed artists) engagement and payout records. If we contact your business about our services, the business details you or your company published. Section 3 has the full list.
- Why: to review applications, run the marketplace, productions and your account, keep the Service secure, and meet legal obligations. See Section 4.
- Never used for anyone’s marketing. We don’t give personal information to anyone for their marketing or sales purposes, and we don’t use it for targeted advertising.
- No third-party trackers. No analytics, advertising pixels or third-party cookies. We use a few first-party cookies and browser storage the site needs, note which tagged link brought you here, and record whether our own business emails are opened and their links followed. See Section 7.
- How long: only as long as needed, with fixed periods for each category in Section 8.
- Your rights: access, correction, deletion, portability and more, for everyone. See Sections 11 and 12.
3. What we collect
| When | What we collect | Source |
|---|---|---|
| You apply as an artist | Name, email, phone, location; a password, stored only as a one-way hash; your lane, specialties, AI tools, experience, availability and rate expectations; portfolio, reel, LinkedIn and website links and the work samples you list; your bio, reasons for applying and how you heard about us; your provenance and clearance confirmations; and the date and version of the Terms and Privacy Policy you accepted. | You |
| We review your application | Reviewers’ notes, ratings of your portfolio pieces, tags and shortlist status. | AIAM staff |
| You are a Roster or Signed artist | Your published profile (name, headline, bio, reel, avatar, lane); tier, commission rate and Featured status; briefs shown or assigned to you and your responses; our internal notes; answers to your security questions, stored only as one-way hashes; for each Assignment you accept, the deal memo as it was shown to you, the version of the Studio Engagement Terms, when you accepted and a fingerprint of the memo; your fees and payouts, and any re-licensing shares and their payment; and, once payouts are live, the identifier of your Stripe account (Stripe, not us, holds your bank and tax details). | You, AIAM staff, Stripe |
| You commission a production | Name, company, email, phone, industry and our notes; a login, if we give you one to review work; and for each Project Order, the order as it was shown, the version of the Client Studio Agreement accepted, when, the email of the person who accepted or signed it, and a fingerprint of the order. | You, AIAM staff |
| You post a brief | Contact name, email, company and website; the brief, budget band, timeline, distribution plan, chain of title, whether it involves a real person’s likeness, delivery spec and NDA request; our triage notes. | You, AIAM staff |
| You work on a production | Project messages, files, comments, approvals, scripts, storyboards, prompts and generation records. For a performer cast in a production: name, contact details, agency, likeness releases and, only with that person’s written consent, voice recordings or voice models. | You, other project members, performers and their representatives |
| You contact us | Name, email, optional phone and organization, topic, subject and message. | You |
| You sign in | Session records (a random session ID, IP address, browser user agent, sign-in and last-seen times); password-reset and email-change tokens, stored only as hashes; last sign-in time. | Your browser or device |
| We notify you | The notifications we send you and when each was emailed. | The Service |
| You use the AI terminal | The question you type, sent to AI providers to answer it and not stored by us. | You |
| You use the terminal or contact form | Your IP address, held in server memory for no more than a few minutes to limit abuse, and never written to our database. | Your device |
| Any visit | Technical request data (such as IP address, page requested and time) logged by our hosting provider for security and operations, kept for a short period. | Your device |
| We contact you or your business about our services | Your name, role and the business email address you or your company published; your company, its website and the country it is based in; the public news, releases or posts that prompted us to write, with their links; the emails we send you and any replies; whether our emails were opened and whether their links were followed (see Section 7); and your opt-out, if you give one. | Public websites, business profiles and news; you |
| You arrive from a tagged or referral link | The campaign tags or referral code in the link and the first page you landed on, saved with a brief, message or application you then send (see Section 7). | Your browser |
| You join the interest list before launch | Email; whether you are an artist or a client; an optional reel/portfolio link or company; how you found us (a tagged or referral link, if any). See Section 16. | You |
What we don’t collect
We do not ask for government ID numbers, precise geolocation, health information, racial or ethnic origin, religious or philosophical beliefs, union membership, sexual orientation, or financial account numbers. Please don’t put them in free-text fields. We do not use voice, face or any other biometric data to identify anyone.
Information about other people
If you give us information about someone else, such as a performer in your portfolio or a crew member on a production, you confirm you are allowed to share it. When we collect a performer’s details from a production team, we tell that performer what we hold when we first contact them.
Features we may add
We don’t do all of these today. Each is something businesses like ours commonly do, so this policy covers it before we start, and the controls described apply from the first day we do. Where the law requires your consent first, we will ask for it at that time.
| If we add | What we would collect | Your controls |
|---|---|---|
| Newsletters and marketing email | Email, name, what you signed up for, and whether our emails are opened and their links followed | Opt-in where the law requires it; an unsubscribe link in every email |
| Text messages (SMS/MMS) and phone calls | Mobile number, the messages and calls, and records of your consent; with notice, call recordings and transcripts | Only with your express consent. Reply STOP to end texts, HELP for help. Message and data rates may apply |
| An AI assistant by phone, chat or email | What you say or type, transcripts and summaries, used to answer you and pass details to our team | We tell you when you are dealing with an AI; please don’t share sensitive information |
| Website analytics | Pages visited, the site you came from, approximate location from your IP address (country or region), device and browser type | Privacy-friendly tools where we can; consent first where the law requires it |
| Sign-in with Google, Apple, LinkedIn or similar | Your name, email and profile picture from that service, as you authorise | You choose what to connect, and can disconnect at any time |
| Scheduling, video calls, webinars, livestreams and events | Name, email, the time you book and anything you tell us; recordings, chat and images where a session is recorded or streamed | We say when a session is recorded or streamed |
| Surveys, reviews, testimonials and case studies | Your answers and feedback; with your permission, your name, title, image and words | Published only with your permission; ask us to remove it at any time |
| Contests, open calls, festivals and awards | Entry details and submitted work; for winners, what we need to deliver prizes and announce results | The rules for each one say how entries are used |
| Referral, affiliate and partner programs | Who referred whom, referral links and codes, and the rewards or commissions owed | The program terms say how rewards work |
| Purchases, subscriptions and digital products | Order details and billing or shipping address. Card details go to our payment processor, never to us | Order history on request |
| Customer support, live chat and help desk | Your messages and support history | Ask us for a copy or deletion |
| Business contact data and enrichment | Business contact details from data providers, professional networks and public sources, to reach the right person at a company | Opt out at any time; an opt-out is never contacted again |
| Identity, tax and payout checks | Identity and tax information needed to pay you, collected by our payment processor under its own policy | Only when you are paid |
| Security and abuse prevention | Device and network signals checked by tools such as CAPTCHAs and bot protection | Used only to keep the Service safe |
| Error monitoring and performance tools | Technical details of errors and page speed, which can include IP address and browser type | Used only to fix and improve the Service |
| Mobile apps, browser extensions and push notifications | Device type, app version, a notification token and crash reports | Notifications only if you allow them |
| Community features: forums, comments, messaging | What you post or send, and who you send it to | Public posts are visible to others; you can delete your posts |
Whatever we add, we will never give your personal information to anyone for their marketing or sales purposes, use your personal information or content to train AI models (Section 5), use biometric data to identify anyone, or make decisions with legal or similarly significant effects by automated means alone.
4. How we use it, and our legal bases
If you are in the EU, EEA, UK or Switzerland, the law requires a legal basis for each use. For everyone, this is the complete list of what we use personal information for.
| Purpose | Legal basis (GDPR / UK GDPR) |
|---|---|
| Reviewing applications and deciding whether to list or sign you | Steps taken at your request before entering a contract (Art. 6(1)(b)); our legitimate interest in curating the roster (Art. 6(1)(f)) |
| Running your account and profile, the marketplace and productions; matching briefs; payments and payouts | Performance of a contract (Art. 6(1)(b)) |
| Account security, fraud and abuse prevention, rate limiting | Legitimate interests (Art. 6(1)(f)); legal obligation (Art. 6(1)(c)) |
| Service, account and engagement emails | Performance of a contract; legitimate interests |
| Marketing emails, if you opt in | Consent (Art. 6(1)(a)), which you can withdraw at any time |
| Tax, accounting and legal compliance; responding to lawful requests | Legal obligation (Art. 6(1)(c)) |
| Establishing, exercising or defending legal claims; enforcing our Terms | Legitimate interests (Art. 6(1)(f)) |
| Using a performer’s voice or likeness in a production | Explicit written consent (Art. 6(1)(a), and Art. 9(2)(a) where it is special-category data) and contract |
| Maintaining and improving the Service | Legitimate interests (Art. 6(1)(f)) |
| Website analytics and measuring our marketing, if we add them | Consent where something is stored on or read from your device and the law requires it; otherwise legitimate interests (Art. 6(1)(f)) |
| Text messages and marketing calls, if we add them | Consent (Art. 6(1)(a)), which you can withdraw at any time |
| Recording calls, webinars and events; AI assistants | Legitimate interests (Art. 6(1)(f)), with notice; consent where the law requires it, such as all-party consent to record a call |
| Publishing testimonials, case studies, your name or image | Consent (Art. 6(1)(a)) |
| Contests, referral and affiliate programs, purchases and subscriptions | Performance of a contract (Art. 6(1)(b)) |
| Contacting businesses and their published business contacts about our services, and measuring whether those emails are opened and their links followed | Legitimate interests (Art. 6(1)(f)) in offering our services to businesses. You can opt out at any time with the link in every email, by replying “no”, or by contacting us; we then never contact you again. We do not send these emails to addresses in the EU, EEA, UK, Switzerland or Canada. |
Where we rely on legitimate interests, we have weighed them against your rights, and you can object (Section 11). The information marked as required on our forms is needed to review an application or provide the Service; without it we cannot do so. Everything else is optional.
No automated decisions
Every decision about an application, tier, brief or account is made by a person. We do not make decisions based solely on automated processing that have legal or similarly significant effects, and we do not profile you for advertising.
5. AI and your data
- No training on you. We do not use your personal information or your content to train AI models, and we do not sell or license it to anyone who would.
- The AI terminal. The terminal on our home page is an automated AI assistant. What you type is sent to OpenRouter, Inc. (United States), which routes it to a third-party AI model provider to generate the answer. Those providers may be located outside the United States and may retain inputs under their own policies, and depending on the model may use them to improve their services. We do not store your question or link it to your account. Please don’t type personal or confidential information into it.
- Production tools. When a production uses third-party AI generation tools, the prompts and reference material for that project, which may include the likeness of a performer who has consented, are processed by those tools under that project’s agreements.
8. How long we keep it
| Information | How long |
|---|---|
| Active account and published profile | While your account is open; deleted or anonymized within 30 days after you close it, except as below |
| Rejected applications, and the login created with them | 24 months after the decision, so a re-application can be considered in context; then deleted |
| Session records and one-time tokens | 30 days after they expire (sessions expire after 12 hours) |
| Contact messages | 24 months after our last reply |
| Briefs that were declined, closed or never matched | 24 months after the last update |
| Contracts, project, payment and tax records | 7 years after the engagement ends, as tax and accounting law requires |
| Requests you make about your data, and how we answered them | 24 months after we close the request, so we can show it was handled; then deleted. Kept even if we deleted your account in answer to it |
| Consents, likeness releases and legal notices | For as long as the use they cover continues, plus the period in which a claim about it could be brought |
| Voice models or other biometric data of a consenting performer | Destroyed when the purpose is satisfied or within 3 years of the performer’s last interaction with us, whichever comes first |
| Hosting logs | A short period set by our hosting provider |
| Database backups | Deleted data can remain in backups until they roll off, within 30 days |
| Consent to texts or calls | For as long as we text or call you, plus 5 years, so we can show you agreed |
| Recordings and transcripts of calls, webinars, events and AI-assistant conversations | Up to 12 months, unless needed for a production, a legal claim, or published with your permission |
| Website analytics, if we add them | Up to 26 months; after that only in aggregate or de-identified form |
| Testimonials and case studies you approved | Until you withdraw your permission |
| Business-outreach contacts who never replied | 12 months after we added them; then deleted |
| Opt-outs from our business emails | Kept for good, as a one-way fingerprint of the address only, so we never contact you again |
| Interest-list signups (Section 16) | Until you unsubscribe, or 12 months after launch, whichever comes first |
We keep information longer only where the law requires it or where we need it for an active legal claim, and then only for that purpose.
9. Security
We protect personal information with measures appropriate to the risk, including encryption in transit (TLS) and at rest by our providers; passwords and security answers stored only as bcrypt hashes and one-time tokens as SHA-256 hashes; sessions that expire every 12 hours, are limited to three devices and can be revoked server-side; and access restricted by role. No system is completely secure. If a breach affects your personal information, we will notify you and the relevant authorities as the law requires, including within 72 hours to a supervisory authority where the GDPR applies.
10. International transfers
We are based in the United States, and your information is stored and processed primarily there. Some providers, such as AI model providers used by the terminal, may process it in other countries. When personal information from the EU, EEA, UK or Switzerland is transferred to a country without an adequacy decision, we rely on safeguards our providers offer, such as the European Commission’s Standard Contractual Clauses (with the UK Addendum) or certification under the EU-U.S. Data Privacy Framework and its UK and Swiss extensions. You can ask us for details of the safeguard that applies.
11. Your rights
For everyone
Wherever you live, you can ask us to: tell you what personal information we hold about you and give you a copy; correct it; delete it; give it to you in a portable format; and stop or restrict a use you object to. You can withdraw any consent at any time, which does not affect what we did before. We will not discriminate against you, or charge you more, for using these rights.
EU, EEA, UK and Switzerland
You have the rights of access, rectification, erasure, restriction, data portability and objection under Articles 15 to 21 of the GDPR (and the UK GDPR and Swiss law), and you can lodge a complaint with the data-protection authority where you live or work, or where you believe a breach occurred. In the UK, that is the Information Commissioner’s Office. We would appreciate the chance to address your concern first.
United States
Residents of California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia and other states with consumer privacy laws have specific rights to know, access, correct, delete and port their information; to opt out of its sale, its use for targeted advertising, and profiling (none of which we do); to limit the use of sensitive information; and to appeal our decision. We honor these rights for residents of every state. Sections 13 and 14 have the state-specific details.
12. How to exercise your rights
- Send a request to privacy@aiartists.media with the subject “Privacy request,” saying what you would like us to do. If you have an account, you can instead use Request my data or Close my account on your account page, where you can also update most profile details yourself.
- Verification. We confirm your identity before acting, usually by confirming control of the email on your account, and for Roster and Signed artists we may also ask your security questions. A request made from your account page while you are signed in is already verified. We only use what you give us for verification to verify you.
- Authorized agents. Someone can make a request for you with your signed permission. We may still ask you to verify your identity directly.
- Timing. We acknowledge requests within 10 business days and respond within 45 days (or within one month where the GDPR applies). If we need longer, we will tell you why, up to the further period the law allows. Requests are free unless they are manifestly unfounded or excessive.
- If we can’t fully agree. We will explain why, for example because the law requires us to keep a record. You can appeal by replying with the subject “Appeal” within 60 days. Someone not involved in the original decision will respond within 45 days. If you are still unhappy, you can contact your state Attorney General or your data-protection authority.
13. California (CCPA/CPRA) disclosures
In the past 12 months we have collected the following categories of personal information, as defined by the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”). For each, the sources are described in Section 3, the purposes in Section 4, and how long we keep it in Section 8. We have disclosed each category for a business purpose only to the recipients described, and we have not sold or shared any of them.
| CCPA category | Examples | Disclosed to |
|---|---|---|
| Identifiers | Name, email, phone, IP address, account and session IDs | Service providers; other users as described in Section 6 |
| Customer records (Cal. Civ. Code §1798.80(e)) | Name, phone, location, Stripe account identifier | Service providers; professional advisers |
| Professional or employment-related information | Portfolio, experience, specialties, rates, reviewer ratings and notes | Service providers; buyers (published profile only) |
| Commercial information | Engagements, briefs, commissions and payments | Service providers; professional advisers |
| Internet or other electronic network activity | Session records, user agent, sign-in times; whether our business emails were opened and their links followed; the tagged link that brought you to the site | Service providers |
| Audio, electronic, visual or similar information | Reels, portfolio media, avatars; consenting performers’ voice recordings and likeness | Service providers; other users as described in Section 6 |
| Inferences | Reviewers’ assessments of your work | Not disclosed outside AIAM |
| Sensitive personal information | Account log-in with password or security answers | Service providers (hosting and database) only |
This table lists what we have actually collected in the past 12 months. If we start a feature described in Section 3 (“Features we may add”) that collects another category, we will add it here.
Your California rights
You have the right to know what personal information we collect, use and disclose; to access, delete and correct it; to opt out of its sale or sharing; to limit the use of sensitive personal information; and not to be discriminated against for exercising these rights. We use sensitive personal information only to authenticate you and secure your account, purposes the CCPA permits without offering a right to limit. We do not sell or share personal information, including of consumers under 16, so we do not offer a “Do Not Sell or Share” link. We offer no financial incentives for personal information. Use Section 12 to make a request, including through an authorized agent.
Shine the Light and minors
We do not disclose personal information to third parties for their direct marketing purposes (Cal. Civ. Code §1798.83). The Service is not available to anyone under 18, so California’s content-removal right for minors (Bus. & Prof. Code §22581) does not arise.
14. Other U.S. state disclosures
- Sale, targeted advertising and profiling. We do not sell personal data, process it for targeted advertising, or profile consumers in furtherance of decisions with legal or similarly significant effects, as those terms are defined in the Colorado, Connecticut, Virginia and similar state laws.
- Sensitive data. We do not process sensitive data as those laws define it, except a consenting performer’s voice or likeness where it qualifies, and then only with their express consent.
- Specific third parties. Where your state law gives you the right (for example Delaware, Maryland, Minnesota or Oregon), you can ask for a list of the specific third parties we have disclosed your personal data to.
- Nevada. We do not sell covered information as defined by Nevada law. You may still send an opt-out request to privacy@aiartists.media.
- Appeals are described in Section 12.
15. Children
The Service is for adults. You must be 18 or older to apply or hold an account, and the Service is not directed to children under 13. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact privacy@aiartists.media and we will delete it.
16. Launch and interest list
Before aiartists.media launched publicly, and for anyone who joins our interest list at any time afterward, we collect: your email address; whether you are an artist or a client; the optional reel/portfolio link or company you give us; and, if you followed a tagged or referral link to get here, how you found us. We use it only to email you when AIAM launches, and about the Founding Roster open call or the Studio Desk — whichever list you joined.
Legal basis: your consent, given when you join the list. You can withdraw it at any time.
Retention: we keep your interest-list entry until you unsubscribe, or for 12 months after launch, whichever comes first.
Every email we send from the interest list includes an unsubscribe link, and, as required by the U.S. CAN-SPAM Act, our postal address: 6650 Rivers Ave., Ste 100, Charleston, SC 29406, United States.
17. Changes to this policy
We keep this policy current as our services change. The version and effective date are shown at the top of this page, and earlier versions are available on request. This policy already covers the features we may add (Section 3) and the kinds of providers we use (Section 6): starting one of those features, or changing providers within a category, is not a change to this policy, though we keep its details up to date. If we make a material change, meaning we would use personal information in a way this policy doesn’t describe and that significantly affects you, we will tell account holders by email or on the Service before it takes effect, and ask for your consent where the law requires it. This policy is a notice of how we handle information, not part of our Terms, so you never need to accept it again when it changes: the current version is always the one on this page.
18. Contact
For privacy questions or requests:
Creating In AI LLC d/b/a AI Artists' MediaRegistered address (for legal notices): 6650 Rivers Ave., Ste 100, Charleston, SC 29406, United States
Email: privacy@aiartists.media